Refund & Cancellation Policy

Cancellations

Cancellation terms may vary between businesses.

Customers should review cancellation terms before confirming a booking.

Platform fees (if any) may be non-refundable once services have commenced.

Payment disputes

Where payment disputes arise:

• Customers should first contact the business.
• VirValix may assist in resolving disputes where appropriate.
• Australian Consumer Law rights remain unaffected.