Legal & Policies
Everything governing how VirValix operates — for customers, businesses and technicians.
Terms & Conditions
The terms governing your use of VirValix.
Privacy Policy
What we collect, how we use it and who we share it with.
Trust & Safety Charter
How VirValix approaches security, AI safety and platform accountability.
AI Transparency Policy
What our AI does and how recommendations are made.
Verified Business Policy
What “Verified” means and how businesses qualify.
Service Provider Standards
The standards businesses must maintain.
Acceptable Use Policy
Rules for using the platform and AI assistant.
Refund & Cancellation Policy
Cancellations, platform fees and payment disputes.
Cookie Policy
How we use cookies and how to disable them.
Community Guidelines
Reviews, messaging and respectful interaction.
Complaints & Dispute Resolution
How to resolve an issue with a booking.
Copyright Policy
Intellectual property and permitted use.